Government Reform

Why is this topic area important?

Good stewardship of taxpayer dollars and the public trust requires state government to constantly improve efficiency, effectiveness, and responsiveness to citizens.

The state is consolidating similar functions and streamlining processes for services needed by all agencies (personnel, property management, IT support, etc.), so agencies can focus more effort on their core missions. Washington has been a national leader for years in using technology to serve customers, from online options for license renewals to providing a single website to find jobs at all state agencies.

Which state agencies are involved in this area?

• Information Services

• Personnel

• General Administration

• Office of Financial Management

• Department of Licensing