Government Efficiency

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Good stewardship of taxpayer dollars and the public trust requires state government to operate as efficiently as possible. Well-managed personnel, information technology, and purchasing systems are essential elements of the foundation of any well-functioning organization.

What is state government’s role?

Washington state manages its people and resources to maximize the efficiency and effectiveness of government operations at a minimum cost, and to address other goals such as protecting the environment, promoting diversity, and preventing fraud.

What do we measure?

We measure four main areas to evaluate government efficiency: 

  • Human Resources (Example: Turnover in the state workforce)
  • Information Technology (Example: Number of major IT projects on time and on budget)
  • Purchasing (Example: Use of cost-saving master contracts)
  • Risk Management & Employee Safety (Example: Employee injury and illness rates)

Click here to view more detail about the measures.

Which state agencies are involved in this area?