1. Create a strategic plan
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NEW! Performance Measure Definition and Identification - A Downloadable "How To" Guide NEW! How to Set & Manage with Targets - Downloadable "How To" Guide & Sample Exercise |
What do you do?
- Articulate specific goals and values
- Identify a limited number of clear priorities
- Analyze external forces that influence your agency mission
- Assess your capacity to deliver services and manage effectively
- Understand customer and constituent expectations
- Develop strategies and tactics, from high-level results to your expectations for each employee
- Establish performance measures at all levels: how will you know if you’re achieving your goals?
Check
- Does our plan reflect a clear understanding of current customer, citizen and stakeholder expectations?
What tools can help you?
- Strategic HR (online DOP guidance about improving business performance by anticipating human resource needs, planning and executing workforce strategies, and monitoring success)..
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NEW! Performance Measure Definition and Identification - A Downloadable "How To" Guide
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NEW! How to Set & Manage with Targets - Downloadable "How To" Guide & Sample Exercise
Return to What is the Management Framework | Proceed to Step 1