5. Respond, Make Decisions and Take Action
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NEW! Performance Measure Definition and Identification - A Downloadable "How To" Guide NEW! How to Set & Manage with Targets - Downloadable "How To" Guide & Sample Exercise |
What do you do?
- Convene the management team regularly to review reports and take action. Five key questions managers should ask:
- Are we where we thought we would be?
- Why or why not?
- Do we need to change our strategies, improve our processes, or recalibrate our targets?
- What actions need to be taken?
- What is the story to be told?
- Respond to identified challenges and take action.
What tools can help you?
- GMAP performance reports and accountability forums
- Executive Management Meeting
- Follow-up reports or memos