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+ Management Framework
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Step 1: Create a strategic plan
Step 2: Allocate resources
Step 3: Manage people
Step 4: Analyze Process
Step 5: Respond, Make Decisions and Take Action
Step 6: Improve Process
Step 7: Communicate Results and Listen
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GMAP Training

Upcoming Conferences and Training

  • WSQA Workshops for Washington State Agencies
  • Department of Personnel's GMAP training page

Training Resources

  • NEW! Using Logic Models to Bring together Planning, Evaluation and Action - A Downloadable "How To" Guide

  • NEW! Performance Measure Definition and Identification - A Downloadable "How To" Guide

  • NEW! How to Set & Manage with Targets - Downloadable "How To" Guide & Sample Exercise

  • NEW! Dashboards - A Downloadable "How To" Guide

  • Connecting People to Results - The Key to Motivation
    Employment Security Department 2007 Leadership Summit, by Larisa Benson
  • Beyond Bureaucracy: Tools for Transforming State Government
    by Jim Chrisinger "Iowa's Performance and Accountability Leader"

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